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TERMS & CONDITIONS

Terms and conditions of sms27.com bulk sms services

SERVICE USAGE POLICY

This is a legally valid agreement that lays out the terms and conditions for the use of ICT Consultants Ltd Bulk Sms Service under our  www.sms27.com online Bulk Sms portal

The usage of this service is limited under all the terms & conditions herewith published. Please readthis agreement carefully. All notices under this agreement will be considered as duly signed once the same is confirmed.

TERMS OF USE

You are solely responsible for all acts or omissions that occur under your Bulk Sms account, including thecontent of the messages transmitted through the service. The utilization of the Bulk SMS service is subject to the following Terms of Service.

  1. Any illegal use of the SMS service is strictly prohibited. These includes; messages containing sexual, racist, discriminatory harassment,libelous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar, obscene content or any such other content that may be deemed to be offensiveand you will be held responsible for this. Sms27.com services will not assume any liability for the content of messages sent by you or your representative.
  2. You accept that the service is provided for professional use only and you agree not to use it to:
    • Mislead others as to the identity of the sender of your messages, by creating a false identity, impersonating the identity ofsomeone/something else or by providing contact details that do not belong to you.
    • Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrightsor other rights of publicity.
    • Transmit any material that contains viruses, Trojan horses, worm, time bombs, cancel-bots or any other harmful/deleteriousprograms.
    •  Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks.
    • Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, throughpassword mining or any other means.
    • Interfere with others use and enjoyment of the service.
    • Engage in any other activity that sms27.com believes could subject it to criminal liability or civil penalty/judgment.
  1. You acknowledge that delivery of the SMS messages to the recipients solely lies with the mobile network operator of the recipient. SMS messages submitted via Internet will be transferred to mobile network operators, provided that the recipient's phone is switched on and does not have a full memory and is located in an area covered by its subscribed mobile network provider and the mobile number is active on the mobile number operator’s network.
  2. Transmit any material that contains viruses, Trojan horses, worm, time bombs, cancel-bots or any other harmful/deleterious programs.
  3. You are responsible for the privacy and storage of the user-name and password. You agree that all activities made through your account are legally bonded to you.
  4. While sms27.com makes every effort to deliver messages promptly, ICT Consultants Ltd neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures.
  5. Sms27.com does not refund the credits for undeliverable SMS messages to you because we cannot guarantee delivery of the SMS messages to recipients due to the terminating GSM provider possible downtimes. Sms27.com debits transmitted SMS messages according to its transmission logs. These logs are deemed correct and valid and these will be provided for technical investigation and any resolution of undelivered messages in which case sms27.com will reimburse the credits that were deducted from the clients bulk sms account without delivery of the intended messages to the recipients due to any technical error from our part. 
  6. All purchases must be considered as final as sms27.com does not refund any monetary denominations in compliance with our no refund policy.
  7. The SMS account balance is non-refundable and does not bear interest. All the SMS must be used in the validity period from the date of the purchase and no carry forward of the credits will be made unless otherwise defined in a separate contract.
  8. The expiry terms applicable at sms27.com are as follows:

SMS units below 500,000 will be utilized up to a maximum of 90days or 3 months.

SMS units between 501,000 to 1,000,000 will be utilized up to a maximum of 180 days or 6 months.

SMS units above IM will be customized and sent as agreed upon with the client but not exceeding a period of 12months.

  1. Sms27.com will load sms units in batches provided the units purchased are a minimum of 100,000 units.  However, the said batches shall be loaded solely in conformity with the sms expiry window as shown in clause 11 above.The said batches will be utilized within the month and are non-refundable as per Clause 8 above.
  1. Whilst we will take all reasonable steps to deliver your messages to recipients as fast as possible, we cannot commit to, or guarantee, a specific delivery time. Such times depend on various network and system-related factors among the various entities involved in the transportation of your messages across the cellular mobile networks. 
  2. SMS that cannot be delivered within the life span (24 hrs) allocated to them, either by us or a Mobile Network Operator will be discarded by the Mobile Network Operator, without any notice. We are not liable for any loss incurred by the failure of a message to be delivered and you acknowledge that damages for financial or other loss resulting from delivery failure cannot be claimed from sms27.com Bulkservices. Furthermore, you agree that message contents are deemed to have zero value. 
  1. You acknowledge that text-messages are transmitted unencrypted and that eavesdropping of mobile phone communications, including SMS delivery, by third parties is possible. We also recommend that you ensure sensitive and valuable information is communicated by a number of communication methods. 
  1. Use of the service and the Internet is at your own risk and that the service is provided "as is"and "as available", without any warranties or conditions whatsoever, expressed or implied. We will use all commercially reasonable efforts to make access to the service available through the required access protocols, but make no warranty or guarantee that you will be able to access the service at any particular time or any particular location. Without limiting the generality of the terms set forth, we and our affiliates, agents, content providers, service providers, and licensees 

Hereby disclaim all express and implied warranties as to the accuracy,completeness, non-infringement, merchant ability or fitness for particular purpose of the service generally, and any content or services contained therein, as well as all express and implied warranties that the operation of the service generally and any content or services contained therein will be uninterrupted or error-free. 

 

MODIFICATION OF TERMS

We frequently update, modify and otherwise continually seek to improve the service and such changesoften dictate that we simultaneously modify the terms and conditions of use. As such, we have the right to modify the terms of this agreement and to change ordiscontinue any aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use ofthe service may be cancelled in accordance with the procedures for cancellation set forth in this agreement. You acknowledge your responsibility to review thisagreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place.You shall be expected to frequently check sms27 website be notified of such changes and/or updates.


Furthermore, you accept that should there be a contradiction between otherspecific terms & conditions and these general terms & conditions, the other specific terms & conditions shall apply.

TERMINATION

If at any time you breach the terms & conditions of the service, we may choose to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as being our client, your financial status or the content of the messages originating from you.

Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations then accrued. Payment and other obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to / or use of the service (in whole or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no obligation to you after any termination or cancellation of this agreement. 

You are also free to terminate or cancel this agreement at any time, and for any reason. For such a termination or cancellation to be effective however, you must inform us in writing through email. You will still be under the responsibilities of this agreement for the terms applicable to you at the timeof purchase and you will cease to have access to the use of any credits that may exist in your account upon expiry terms.

Ict Consultants reserve the rights to modify the terms of this agreement and to change or discontinue any aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use of the service may be cancelled in accordance with the procedures for cancellation set forth in this agreement. You acknowledge your responsibility to review this agreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place. You shall be expected to frequently check our sms27.com website To be notified of such changes and/or updates.


Furthermore, you accept that should there be a contradiction between other specific terms & conditions and these general terms & conditions, the other specific terms & conditions shall apply.

TERMINATION

If at any time you breach the terms & conditions of the service, we may choose to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as being our client, your financial status or the content of the messages originating from you.

Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations then accrued. Payment and other obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to / or use of the service (in whole or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no obligation to you after any termination or cancellation of this agreement. 

You are also free to terminate or cancel this agreement at any time, and for any reason. For such a termination or cancellation to be effective however, you must inform us in writing through email. You will still be under the responsibilities of this agreement for the terms applicable to you at the time of purchase and you will cease to have access to the use of any credits that may exist in your account upon expiry terms.

THIS DOCUMENT
By using this service you agree to be bound by the Terms and Conditions stipulated herein. SmsGlobalService.com may change these terms and conditions at any time, and shall become effective immediately upon posting to this page.

I accept these terms and conditions